Hyper-Automation

Gartner’s first prediction in the ‘Top 10 Strategic Technology Trends for 2020’ is hyper-automation — ”a combination of multiple machine learning (ML), packaged software and automation tools to deliver work.” Hyper-automation builds on RPA, combining business process management (BPM), AI, ML and data science to seamlessly automate multiple processes within a coherent organizational context.

For instance, in a hyper-automated logistics company, trucks can be dispatched automatically based on traffic or weather predictions of the journey. FedEx is experimenting with something similar to hyper-automation — combining autonomous tugs, motion sensors, computerized maps, 3D cameras, high-speed camera tunnels, data analytics engines etc. for end-to-end automation at scale.

IN 2020, existing automation professionals must leverage their tech skills like C, C++, Selenium, Cucumber, RestSharp etc, and BPM experience to move into more holistic hyper-automation projects, for more meaningful and impactful careers. here